CRM, automation and AI for B2B companies

Your CRM, your marketing and AI, working together.

I design and deploy processes, integrations and AI agents on top of your CRM. No agency in between: you talk directly to the person who builds it.

30 minutes · Free · Remote, in English or Spanish

9+ years

connecting marketing, sales and customer service on the CRM

12+ clients

as an independent consultant, training their teams

−20%

shorter sales cycle after redesigning a sales pipeline

They have trusted my work

01 / Sound familiar?

The CRM works. Keeping it useful has become another job.

02 / Services

What I do, from start to finish.

01

CRM

Full implementation and optimization: data model, pipelines, migration, data quality and reporting you can trace back to the source.

HubSpot · Salesforce · Dynamics · GoHighLevel

02

Automation and integrations

I connect the CRM to the rest of the business so it stops being an isolated system: ERP, payments, forms and internal tools. Customers, orders and invoicing with no duplicate data entry.

n8n · REST APIs · Webhooks · CRM–ERP integrations

03

Applied AI

Agents that do real work: they classify leads, enrich data, generate quotes and resolve customer queries. Connected to your CRM, not sitting in a separate tab.

AI agents · LLM · MCP · Claude Code

04

Training

I train your team on everything I build, so they actually use it. I also run 1:1 and small-group sessions to learn Claude Code from scratch, on your own real case.

See the Claude Code training (in Spanish) →

Option A

I do it for you

You tell me the problem. I design it, build it, and leave it running and documented. Your team gets the training to use it.

Book a call →

Option B

We do it together

You want to learn to do it yourself. We work on your case, on your screen, until you can do it on your own.

Book a call →

03 / Projects

Fewer promises. More things built.

A sample of what I have designed and put into production.

Onedirect

CRM–ERP integration

Flow diagram
  1. ERPCustomers, orders and invoices
  2. IntegrationKeeps both systems in sync
  3. CRMA complete record for sales
Problem
The CRM lived apart from the ERP, and data was entered twice.
What I built
An integration that syncs customers, orders and invoicing between both systems.
Result
The CRM stopped being an isolated system: no duplicate data entry.
CRMERPREST APIsWebhooks

Incept Group

AI agents on HubSpot

Flow diagram
  1. InputA lead or a query comes in
  2. LLM agentClassifies, categorizes or replies
  3. HubSpotRecord updated and assigned
Problem
Classifying leads and categorizing support cases took hours of the team's time across several countries.
What I built
An agent that resolves queries and categorizes cases, and another that classifies leads with an LLM as part of sales qualification. I also redesigned the pipeline.
Result
A 20% shorter sales cycle.
HubSpotAI agentsLLMDashboards

SurGlobal Odorox

New website and automated agents

Flow diagram
  1. RequestA customer asks for a quote
  2. AgentGathers the data and builds it
  3. QuoteReady to review and send
Problem
They needed a new website, and quotes and sales data were prepared by hand.
What I built
The new website, an agent that generates quotes automatically, and other agents that enrich data.
Result
Website live, and quotes that generate themselves.
Claude CodeAI agentsHubSpotWordPress

C&P

One funnel for sales and marketing

Before and after
  1. BeforeMarketing and sales, each with its own funnel
  2. One funnelSame stages, same rules
  3. AfterThe same numbers for everyone
Problem
Sales and marketing worked with different funnels and different rules.
What I built
A redefined funnel and a single data governance model for both teams.
Result
Both teams look at the same funnel, with the same rules.
CRMRevenue OperationsData governance

04 / How to start

Start with a conversation. It's free.

01 · Call

30 minutes, no cost

You tell me where you are, and I tell you honestly whether I can help, and how.

02 · Assessment

Your CRM, reviewed in depth

I analyze your system and give you a prioritized plan, at a fixed price.

03 · Project

We build it

I implement it, document it and train your team to use it.

05 / AI with judgment

Not everything should be automated. And that's fine.

Juanjo Lazcano, CRM, automation and AI consultant

06 / About

I'm Juanjo Lazcano.

CRM, automation and AI consultant. For more than 9 years I have connected marketing, sales and customer service on HubSpot and Salesforce, and I have led CRM implementations across several countries.

I work from Barcelona with companies in Spain, Latin America and beyond. Available for projects and collaborations.

  • Independent consultantCRM, Automation & AI · since 2025
  • Incept GroupGlobal CRM Manager · 2023–2025
  • CegidCRM Project Manager · 2021–2023
  • EducationAI at ISDI · Digital Business at The Valley · Master's at the University of Barcelona

07 / Frequently asked questions

Before the call.

Do you only work with HubSpot?

No. HubSpot is my specialty, but I also work with Salesforce, Dynamics and GoHighLevel. I don't sell you a tool: I help you with the one you already have.

Do you work in English?

Yes. I work remotely, in English and Spanish, with companies in Spain, Latin America and elsewhere, and I arrange schedules so that they overlap.

Who will I be talking to?

Me. The person on the first call is the one who designs and builds the project.

What happens when the project ends?

Everything is documented and your team is trained to use it. If you want to keep improving it afterwards, we talk.

What if I just want to learn to do it myself?

Then we work on it together, on your own case. My Claude Code training for individuals is currently delivered in Spanish.

Tell me what is eating your time. Let's see if it can be fixed.

30 minutes · Free · No commitment